LINK mobile
  • News
  • Facts
  • People
  • Etc.
  • Videos
Printable version
View archives published before year 2015

USPS News Link

Skip to content
  • Best Practices
  • By the numbers
  • Heroes’ corner
  • Link welcomes you
  • Mailbag
  • Need to Know
  • News Archives
  • On the Job
  • Privacy & Terms of Use
  • Quotable quotes
  • The List
  • Tip of the day

‘Amazed’ by Grace

Top story

‘Amazed’ by Grace
USPS helps woman achieve delivery dream
8 hours ago
No package, no problem
Package Less Returns option being tested
7 hours ago
Election protection
Hatch Act makes most politicking off limits
8 hours ago

Race for revenue

Race for revenue

Employee leads sought by Sept. 30
The Postal Service’s small-business sales team wants to finish the fiscal year strong — and it needs every employee to do his or her part.
1 day ago

Winter is coming

Winter is coming

Berries stamps arrive this week
It’ll begin to look like winter at the nation’s Post Offices this week.
1 day ago

Flag notice

Flag notice

POW-MIA Recognition Day is Sept. 20
National POW-MIA Recognition Day, which honors the sacrifices made by members of the armed forces held as prisoners of war or listed as missing in action, is Friday, Sept. 20.
1 day ago

Whitman of the people

Whitman of the people

USPS dedicates stamp honoring visionary poet
Walt Whitman’s towering achievement as a trailblazer of modern American poetry was celebrated during the Sept. 12 dedication ceremony for the stamp honoring him.
4 days ago

Hispanic Heritage Month

Hispanic Heritage Month

Annual observation held Sept. 15-Oct. 15
USPS will recognize National Hispanic Heritage Month, which is held each year from Sept. 15-Oct. 15.
4 days ago

Saving for disaster costs

Saving for disaster costs

How to prepare financially for emergencies
As part of National Preparedness Month, the Postal Service is encouraging employees to prepare financially for emergencies.
4 days ago

New vice president

New vice president

Guilfoil to oversee Supply Management
Mark Guilfoil will manage the organization’s supplier relationships, including more than $12 billion in annual spending.
5 days ago

Archives

  • By the numbers: 200: Total length, in miles, of conveyors within USPS processing facilities

Heroes’ Corner

  • Crossing guard

    Employee aids blind pedestrian

    Sept. 16

    Crossing guard

    Employee aids blind pedestrian
    Sept. 16 at midnight

    Letter Carrier Terry Lowie was recently delivering mail in Sycamore, IL, when he spotted a blind pedestrian stranded in an intersection.

    Lowie stopped to aid the man, whose guide dog had gotten disoriented while crossing the street.

    With traffic paused in both directions, the Postal Service employee helped the man and his dog safely reach a sidewalk.

    A bystander who witnessed the incident later visited the local Post Office to praise Lowie.

    “She told me it was the greatest thing she’d seen in a long time,” said Customer Services Supervisor Wendy Bernat.

    Archives

Best Practices

  • Making a difference

    Serving business customers

    Sept. 16

    Making a difference

    Serving business customers
    Sept. 16 at 10:34 a.m.

    Katrina Pinnix is always ready to get down to business.

    Pinnix, a mailing requirements clerk for Capital Metro Area’s Greensboro District, works closely with local business customers, helping them understand what’s needed to ensure their mailpieces are delivered promptly.

    “[It’s] what I enjoy most,” she says.

    USPS encourages employees to take a similar customer-centric approach to their work.

    By delivering excellent service — one of the organization’s core strategies — the Postal Service aims to win customers’ business, drive loyalty and generate revenue.

    To help other employees achieve these goals, Pinnix offers these tips:

    • Know your stuff. Educate yourself on USPS products and services and understand how the organization operates.

    In Pinnix’s case, she draws upon her extensive experience: She began her postal career more than three decades ago as a letter sorting machine operator and has spent the past 19 years serving in various retail, Business Service Network and mailing requirements roles.

    • Treat customers with respect. “How one speaks and interacts with people makes a difference,” Pinnix says.

    “I show interest in a mailer’s needs, use listening skills and ask questions to determine how …    USPS can be most helpful to the mailer. Then I educate them on our services.”

    • Perform your duties well. For Pinnix, this means verifying and processing mailings, including testing them to ensure they’re compatible with the Postal Service’s automated processing equipment before they enter the mailstream.

    It all comes down to ensuring customers get the attention they deserve.

    Says Pinnix: “After I learn about their businesses and determine their needs, it feels good to be able to provide guidance on the best mailing options for them.”

    Archives

On the Job

  • Sharpening skills

    Specialist keeps employees up to speed

    Sept. 13

    Sharpening skills

    Specialist keeps employees up to speed
    Sept. 13 at 11:02 a.m.

    My name is Sandra Willis, and I’m a learning development and diversity specialist for Detroit District. I assist employees with their training needs and requests.

    I work with six colleagues. I serve as the coordinator for the district’s leadership programs, including Management Essentials for Field Leadership and Postmaster Essentials; ensure employees complete their Strategic Learning Initiative training on time; and schedule new Executive and Administration Schedule and craft employees for training classes and self-development courses.

    I also like to say I’m the “office greeter” because when you enter our office, I’m the first person you usually see.

    Training is what I love to do. I taught school for 10 years, even while working for the Postal Service. I enjoy helping others be all that they can be.

    My postal career began in 1993. I previously worked for the Internal Revenue Service. My best friend worked for the Postal Service and told me, “You should come to USPS. You could be a supervisor.” I left the IRS on a Friday and started at the Postal Service on Saturday.

    I began as a part-time flexible mail handler. I wasn’t used to working midnight shifts and weekends; sometimes I never knew what day it was. I later became a distribution operations supervisor at the Detroit Network Distribution Center.

    When I’m not working, I enjoy spending time with my family, including my husband and four grown children.

    The Postal Service is a great job. It is a brand that’s recognized and trusted. It’s not always easy, but there are opportunities here. You just have to stick to it, stay and do well.

    Archives

The List

  • Watch happening

    9 TV-themed postage stamps

    Today

    Watch happening

    9 TV-themed postage stamps
    Today at 11:02 a.m.

    As the eyes of the nation turn toward the fall TV season, here are nine times postage stamps featured beloved shows and characters.

    1. Early TV Memories. These 2009 stamps recalled 20 favorites from television’s “Golden Age,” including “Howdy Doody,” “Dragnet,” “Lassie,” “The Lone Ranger,” “The Ed Sullivan Show,” “The Twilight Zone” and “The Honeymooners.”

    2. The Simpsons. The 20th anniversary of American prime-time TV’s longest-running comedy was celebrated with these 2009 stamps featuring original Matt Groening artwork of Homer, Marge, Bart, Lisa and Maggie Simpson.

    3. I Love Lucy. Real-life wife and husband Lucille Ball and Desi Arnaz appeared on this 1999 stamp as Lucy and Ricky Ricardo, the characters they portrayed in their popular 1950s sitcom.

    4. Seinfeld. USPS paid homage to the “show about nothing” — a ratings juggernaut for much of the 1990s — with this 2000 stamp.

    5. Star Trek. The year 1966 marked the debut of the influential science fiction series — honored on stamps in 1999 and 2016 — that has inspired spinoffs, films, merchandise and fan passion as boundless as the universe.

    6. Scooby-Doo! This 2018 stamp highlights the sleuthing Great Dane — introduced in the 1969 animated series “Scooby-Doo, Where Are You!” — and his Doo Good campaign.

    7. Sesame Street. These recently released stamps feature 16 characters from the groundbreaking children’s show, which is celebrating its 50th anniversary this year.

    8. A Charlie Brown Christmas. The evergreen 1965 animated special had its 50th anniversary in 2015, and USPS released stamps that year to help mark the occasion.

    9. All in the Family. The indelible image of Archie and Edith Bunker’s living room chairs is featured on this 1999 stamp that recognizes the trailblazing, provocative 1970s sitcom.

    Archives

Mailbag

  • Demarkus Poole, Salt Lake City:

    I served on the USS Missouri and love the new stamp honoring the ship and its history.

    Archives

Latest videos

  • ‘Elysa’s Story’ Sept. 10
  • ‘Dollars and Change’ Aug. 28
  • ‘State and County Fairs’ Aug. 22
  • ‘Frogs’ Aug. 21

About Link

USPS National Employee Emergency Hotline: 888-363-7462

Copyright © 2019 United States Postal Service. All rights reserved. Privacy & Terms of Use
  • Home
  • About Link

USPS National Employee Emergency Hotline: 888-363-7462
  • About USPS
  • Archives
  • Privacy & Terms of Use
View archives published before year 2015
LINK mobile
Your source for USPS employee news.
Sign up for weekly highlights:
Privacy Act Statement